RANGE LIFETIME WARRANTY
Lifetime warranty of Ridgeline Australia covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Ridgeline clothing (excludes boots). Only original unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use. Lifetime warranty available in Australia and New Zealand only.
PERFORMANCE RANGE LIFE TIME WARRANTY
Ridgeline's life time warranty covers all defects relating to manufacturing workmanship,fabrics or accessories used in all Performance clothing (excludes boots). Only original unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
PERFORMANCE RANGE LIFE TIME WARRANTY
Ridgeline's life time warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Performance clothing (excludes boots). Only original unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
RANGE LIFETIME WARRANTY
Ridgeline's lifetime warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Ridgeline clothing (excludes boots). Only original unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
24 MONTH ACCESSORIES UNCONDITIONAL WARRANTY
Ridgeline Australia's 24 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all accessories. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
24 MONTH CLOTHING & ACCESSORIES UNCONDITIONAL WARRANTY
Ridgeline's 24 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all clothing and accessories. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
24 MONTH CLOTHING & ACCESSORIES UNCONDITIONAL WARRANTY
Ridgeline's 24 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all clothing and accessories. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
24 MONTH ACCESSORIES UNCONDITIONAL WARRANTY
Ridgeline's 24 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all accessories. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
12 MONTH FOOTWEAR UNCONDITIONAL WARRANTY
The 12 month unconditional warranty of Ridgeline Australia covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Ridgeline footwear (includes boots and socks). Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
12 MONTH FOOTWEAR UNCONDITIONAL WARRANTY
Ridgeline's 12 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Ridgeline footwear (includes boots and socks). Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
12 MONTH FOOTWEAR UNCONDITIONAL WARRANTY
Ridgeline's 12 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Ridgeline footwear (includes boots and socks). Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
12 MONTH FOOTWEAR UNCONDITIONAL WARRANTY
Ridgeline's 12 month unconditional warranty covers all defects relating to manufacturing workmanship, fabrics or accessories used in all Ridgeline footwear (includes boots and socks). Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence or normal wear and tear of the materials and accessories over extended time and use.
FAQs
FAQs
Look for the following logo on your garments swing tag, packaging, or under the features tab online:
Accessories and boots will be covered by either a 12-, or 24-month warranty.
Look for the following icons on the swing tag, packaging, or under the features tab online:
This includes all defects with construction, design and material composition. These are defects that are pre-existing, although they may not necessarily be visible or apparent upon purchase. This may include failures that are not caused by reasonable wear and tear.
Examples such as:
- Zips come off or fail.
- Several stitches failing.
- Missing or broken drawstrings.
- Defect in the fabric or rips and tears not caused by reasonable wear and tear, or improper ruse.
- Improper use of the item e.g. clothing burned from being too close to a campfire.
- Accidental damage e.g. an antler through your jacket.
- Reasonable wear and tear e.g. you have been wearing it for 10 years and the fabric has become weak.
For items purchased online at ridgelineclothing.com.au, please email us at [email protected] including the following information:
- Your name
- The items info
- An explanation the issue, with pictures if possible
- Proof or purchase
You’ll then need to complete the returns form that came with your item, or we can send you a returns form to complete, and a returns label for you to return your item to us.
For items purchased through a Ridgeline clothing stockist please return the item and your proof or purchase back to the retailer from which you purchased it.
Unfortunately, we require some kind of proof of purchase in order to process a warranty return.
FAQs
FAQs
Look for the following logo on your garments swing tag, packaging, or under the features tab online:
Accessories and boots will be covered by either a 12-, or 24-month warranty. Look for the following icons on the swing tag, packaging, or under the features tab online:
This includes all defects with construction, design and material composition. These are defects that are pre-existing, although they may not necessarily be visible or apparent upon purchase. This may include failures that are not caused by reasonable wear and tear.
Examples such as:
- Zips come off or fail.
- Several stitches failing.
- Missing or broken drawstrings.
- Defect in the fabric or rips and tears not caused by reasonable wear and tear, or improper ruse.
- Improper use of the item e.g. clothing burned from being too close to a campfire.
- Accidental damage e.g. an antler through your jacket.
- Reasonable wear and tear e.g. you have been wearing it for 10 years and the fabric has become weak.
For items purchased online at ridgelineclothing.com.au, please email us at [email protected] including the following information:
- Your name
- The items info
- An explanation the issue, with pictures if possible
- Proof or purchase
You’ll then need to complete the returns form that came with your item, or we can send you a returns form to complete, and a returns label for you to return your item to us.
For items purchased through a Ridgeline clothing stockist please return the item and your proof or purchase back to the retailer from which you purchased it.
Unfortunately, we require some kind of proof of purchase in order to process a warranty return.
